| Frequently Asked Questions (FAQs): |
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Why Us?
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>>Professional & Proactive solutions.
>> Proven cross platform expertise and in-depth multi vertical knowledge.
>> Scalable and market driven solutions.
>> High degree of Confidentiality.
>> 24/7 Support.
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Our Design & Development? |
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web-soft solutions offers complete end to end solutions for a professional website design and
development. We take advantage of latest technologies to keep up high standards.
That is why our work has always a professional and classy touch. |
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Website Support? |
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Creating a website requires a lot of time, thought and resources in the initial phase.
But creation is only half the battle. The real challenge lies in maintaining and updating it.
Keeping your website well maintained encourages your customers to return. |
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The concept of Web-soft solutions? |
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Business entities constantly maintain their websites.
Websites can quickly stagnate in performance and value. If websites can be managed proactively,
it can extend its usefulness and increase the marketing value for any company.
web-soft solutions was formed to give a professional third party website support.
Our services are designed to protect your website investment and to continually meet the needs of your website, both immediate and future.
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I want you to register my domain. What do I do? |
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We can register your domain for you,
simply specify this when you add your domain in control panel.
Alternatively there are many other places to register domains, you can use one of these -
but it's important that you specify the correct name servers for them when registering the domain.
(If we register your domain for you, we will sort out the name servers.) |
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How long does a domain name registration last for? |
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For a .com .net or
.org it is for the period you choose 1-10 years. |
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Can I use my hosting account for commercial purposes ? |
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you can use your account for commercial purposes.
The World Wide Web has become the most efficient and cost-effective
means of making information available to the users of the Internet
community and we encourage our customers to utilize such an enormous
medium |
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Are there any hidden costs for
Domain Name and Web Hosting? |
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No! The price listed is the price that you will pay, all fees are included
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Server Support? |
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ASP. net, PHP, Per, ASP, CGI, MS-Access,
MySQL, SQL Server, HTML, DHTML more
details... |
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What are the default pages? |
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A default page is one that our web
server will show when a site visitor goes to just the
directory. For example, going to www.wssindia.com is the same
as going to www.wssindia.com/index.htm This is often called the
startup, default or index page. With your site, you can call
the default page any of the
following:
default.htm
default.asp
default.aspx
index.htm
index.html
index.asp
index.php
index.aspx |
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Do you offer FrontPage
support? |
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We do not offer support for Frontpage 2000 components.
This is due to security and accessibility issues. If you designed your site in Frontpage,
this does not mean that you cannot host the site with us. Frontpage Extensions purely allows you to use components
in Frontpage such as a counter, message board, and other Frontpage specific components. There are numerous other third
part components that can do the same job as these, and we would recommend these above the standard Frontpage ones. |
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Where is my CGI Bin? |
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Your CGI-BIN is in /folder/cgi-bin
You can place CGI (Perl) scripts outside of your cgi-bin because of the software that we use,
but many people prefer to keep them inside the cgi-bin to keep their files better
organized. |
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Can I use custom 404 and other error pages? |
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Yes. A custom 404 page is the page that
your visitors will see if they type in the address of a page that doesn't exist.
For example, if your page was called:
http://www.yourdomain.com/contact.htm
but your customer typed in:
http://www.yourdomain.com/ocntact.htm
then they would be taken to an error page. This is a 404 error,
so they would get taken to a 404 error page. However, this is
not the only type of error there is but is the most common. |
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I get an 'HTTP 500 - Internal Server Error' message on my ASP site? |
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If you are seeing an error similar to
this please read below.
The page cannot be
displayed
There is a problem with the page you are trying
to reach and it cannot be
displayed.
Please
try the following:
Open the www.mydomain.com home page,
and then look for links to the information you want.
Click
the Refresh button, or try again later.
Click Search to
look for information on the Internet.
You can also see a
list of related sites.
HTTP 500 - Internal server
error
Internet Explorer
This error is a generic
error message from the web browsers Internet Explorer 5 and
Internet Explorer 6. It is normally caused by a problem in the
ASP script. If you see this error on your ASP script, take
this action:
1) Go to Tools->Internet Options in
your web browser
2) Click on the 'Advanced' tab
3) Under
'Browsing' turn off 'Show friendly HTTP error messages'
4)
Restart your browser and view the page again
Once you
have done the above you should see the true cause of the
error, it is normally mistakes or problems in the ASP code
that cause this. |
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How do I configure Outlook Express? |
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How to set up Outlook Express 6 to collect e-mail
from the server
1. Open Outlook Express
and select Tools - Accounts - Add - Mail
2. The Internet
Account wizard will open and ask for Display name: (this is
the name that will appear in the From field on e-mails you
send) enter the name as you wish it to appear (ex. atoz Company
Ltd), then click Next.
3. This screen is where you specify
the e-mail address that will appear on outgoing e-mails from
this account - insert your e-mail address
(mail@yourdomain.com)
4. When you have entered this
information, click Next.
5. Now you need to specify Server
Names:
I. Your mail server is a POP3 (this is the default
setting)
II. Incoming Mail: pop3.yourdomain.com
III.
Outgoing Mail: smtp.yourdomain.com
IV. Click Next to proceed
to Internet Mail Logon screen:
A. Account name: your e-mail
address (mail@yourdomain.com)
B. Password: password you
specified in control panel (see related article ˜How do I
reset my e-mail password?)
NB: If at any time you change
your password in web mail, then whatever you have specified as
your password in web mail must be entered here.
7. Click
Next.
8. Click Finish. (Only you haven't yet!...)
9. You
will see your new account in the Internet Accounts box, it
will be called mail.yourdomain.com - if you wish to change
this, then (with the new account still highlighted) click on
Properties and enter the name you wish to use to identify this
new account in the first box on the General (Mail account)
tab. Also make sure that there is a tick in the box next to
"Include this account when receiving mail or synchronizing"
(at the bottom of the page).
Now select the Server tab, and
near the bottom of that page you will see 'Outgoing Mail
Server'; under that heading place a tick in the box 'My server
requires authentication'; then click on 'settings' and make
sure that 'use same settings as my incoming mail server' is
selected.
10. If you wish to use your web mail account (to
access mail from a web browser instead of Outlook Express when
working away from the main office etc), you must do the
following: on the Advanced tab (Internet Accounts >
Properties> Advanced), at the bottom under the heading
Delivery, click on the box (so that a tick appears) next to
"Leave a copy of messages on server", then tick the next box
"Remove from server after days" and enter the number of
days to leave the messages before they are automatically
deleted - suggest 3 days.
11. Click OK.
12. If you wish
to set your new account to be your default account (so that it
is the first option displayed when composing/sending e-mails)
then highlight the account (in the Internet Accounts box) and
click Set as default on the right.
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What scripting languages do you support? |
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We currently support the following
scripting
languages
ASP. Net, ASP, Perl, PHP
If you
specifically require a different scripting language please
contact support with details of the scripting
language. |
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What do I use to upload my site? |
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You need an FTP program to upload your
site. It is possible to use later versions of Microsoft
Internet Explorer (versions 5 and upwards) to do this, but we
recommend that you use an FTP Program.if you visit
Tucows, Inc and search for 'FTP client' - There are many free
ones available for download. A very popular one is Cute FTP. |
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Databases Support? |
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We support MySQL, Microsoft SQL Server
and MS Access directly.
Through ODBC connections we
support numerous other data sources, including text files,
Excel spreadsheets, and many other standards formats. Please
contact us if a specific format is not available. |
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How can I pay? |
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Customers in the India can pay via cheque,
Demand Draft or Bank Transfer, If you wish to pay by Cheque/DD please
send a cheque for the whole amount to our address as published on our web site.
Make sure you write your account number on the back of the cheque.
Indian customers wishing to pay using Bank Transfer please contact us for details wither by email or phone (See web site for contact numbers). |
